FAQ Category: Shipping

If the tracking state of the order does not update for 2 weeks time, please contact our support by email [email protected] with the tracking number, we will issue an official request to the post office for investigation.

customs duties and import taxes for the order may vary from country to country. Buyers are responsible for these charges and buyers should inquire their local post office and custom before ordering to clarify the charges.

The handling time for each order normally takes 1-4 business days (according to the Hong Kong general calendar) before being shipped.

We will sent you a confirmation email along with the tracking number once the order has shipped.

Once the order is shipped, we will sent you a confirmation email along with the tracking number for your reference.

You could track the order at the Hong Kong Post official website:
https://www.hongkongpost.hk/en/mail_tracking/index.html

If your order is shipped by SF express:
https://www.sf-express.com/us/en/dynamic_function/waybill/

You could login to your account for the information of tracking.

We ship the item through Hong Kong Post airmail with tracking, we also use SF express for places without airmail postage service from Hong Kong.

We ship to most countries in the world.